63 lines
4.2 KiB
HTML
63 lines
4.2 KiB
HTML
<html>
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<head>
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<title>Troubleshooting</title>
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<link rel="stylesheet" href="style/docs.css">
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<link rel="stylesheet" href="style/code_highlight.css">
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<script type="text/javascript" src="scripts/language-selector.js"></script></head>
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<body>
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<div class="docs-body">
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<div class="manual-toc">
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<p>UE4 Integration 2.00</p>
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<ul>
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<li><a href="welcome.html">Welcome to the FMOD UE4 Integration</a></li>
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<li><a href="user-guide.html">User Guide</a></li>
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<li><a href="settings.html">Settings</a></li>
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<li><a href="plugins.html">Plugins</a></li>
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<li><a href="api-reference.html">API Reference</a></li>
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<li><a href="blueprint-reference.html">Blueprint Reference</a></li>
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<li><a href="platform-specifics.html">Platform Specifics</a></li>
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<li class="manual-current-chapter manual-active-chapter"><a href="troubleshooting.html">Troubleshooting</a><ul>
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<li><a href="#check-the-plugin-is-installed">Check the plugin is installed</a></li>
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<li><a href="#project-output-format">Project Output Format</a></li>
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<li><a href="#content-changes">Content Changes</a><ul>
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<li><a href="#asset-paths">Asset Paths</a></li>
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</ul>
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</li>
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<li><a href="#deployment-issues">Deployment Issues</a></li>
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<li><a href="#live-update">Live Update</a></li>
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<li><a href="#additional-logging">Additional Logging</a></li>
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</ul>
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</li>
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<li><a href="glossary.html">Glossary</a></li>
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</ul>
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</div>
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<div class="manual-content api">
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<h1>8. Troubleshooting</h1>
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<p>If you are experiencing an issue with the integration and none of the topics below help, visit to our <a href="https://qa.fmod.com/c/ue4">Q&A Forum</a>.</p>
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<h2 id="check-the-plugin-is-installed"><a href="#check-the-plugin-is-installed">8.1 Check the plugin is installed</a></h2>
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<p>You should see a shortcut to the manual is available under the help menu, that means the plugin is in the right place and has been enabled.</p>
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<p><img alt="UE4 Help Menu" src="images/docs-menu.png" /></p>
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<p>If you see the FMOD Help in the manual, then the plugin installed correctly. If you don't see FMOD help, it isn't installed.</p>
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<h2 id="project-output-format"><a href="#project-output-format">8.2 Project Output Format</a></h2>
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<p>If you have modified the project output format in your FMOD Studio project, you will need to update your Unreal project settings to match. <br />
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This can be found under "Edit > Project Settings > FMOD Studio > Output Format". Keep in mind that this must match the Studio project settings in order for the mix to behave correctly.</p>
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<h2 id="content-changes"><a href="#content-changes">8.3 Content Changes</a></h2>
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<p>The editor does not mark FMOD assets as read-only, so there is nothing stopping the user from trying to rearrange the folder structure. <br />
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However any such changes aren't going to change the underlying Studio project, so the changes will be lost next time Unreal is restarted.</p>
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<h3 id="asset-paths"><a href="#asset-paths">8.3.1 Asset Paths</a></h3>
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<p>The inbuilt Unreal asset serialization stores asset by full path, not by GUID. This means that if you rename events or folders in the Studio Tool, then any references in Unreal levels will be lost. For now the only workaround is to avoid renaming events or folders once you have started using them in levels.</p>
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<h2 id="deployment-issues"><a href="#deployment-issues">8.4 Deployment Issues</a></h2>
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<p>See the <a href="user-guide.html#deployment">Deployment</a> page for information about issues with deployment.</p>
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<p>If you Launch your game and there is no sound playing or there is error loading the FMODStudio module, it an issue with Deployment.</p>
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<h2 id="live-update"><a href="#live-update">8.5 Live Update</a></h2>
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<p>If Live Update is enabled and the FMOD Studio will error when it fails to open the required network port. If this is a problem, then Live Update can be disabled in the Project Settings window.</p>
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<h2 id="additional-logging"><a href="#additional-logging">8.6 Additional Logging</a></h2>
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<p>To help track down problems, verbose logging can be turned on for the FMOD UE4 integration. Add the following command line to the UE4 editor:</p>
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<div class="highlight language-text"><pre><span></span>-LogCmds="LogFMOD verbose"
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</pre></div></div>
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<p class="manual-footer">UE4 Integration 2.00.10 (2020-07-14). © 2020 Firelight Technologies Pty Ltd.</p>
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</body>
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</html>
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</div>
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